Terms and Conditions
Tour Prices and Surcharges
Our tour prices are based on the currency exchange rates at the time the request for a tour price quote is made. Please reconfirm the cost of your tour when you book with us. We reserve the right to impose surcharges during the high season, and including weekends, holidays, festivals or conventions, due to increases in accommodation prices, transportation costs, local operator costs, etc.
20% of total tour fee is required as a deposit, at the time of initial reservation.
Payment of the balance of the tour price is due 7 days before the tour departure date (Korean Standard Time). If this balance is not paid on before the due date we reserve the right to treat your booking as cancelled, even for groups that have paid a deposit.
Cancellation & Refund Policy. If the cancellation notice is received,
30 days before the first tour date : No charge (100% refund)
15-29 days before the first tour date : 20% of the total charge (80% refund)
8-14 days before the first tour date : 50% of the total charge (50% refund)
1-7 days before the first tour date : 80% of the total charge (20% refund)
1 day before the first tour date : non-refundable
☆ For a refund, we will refund after deduction of cancellation charge, exchange fee and money transfer fee.
☆ The tours including tickets for Aquarium, Hangang River Cruise, Amusement Park, Observatory, Rail Bike,
Water Park or Spa cannot be canceled or refunded 1 - 6 days before the first tour date.
☆ All days mentioned above are based on working days of Korea and time calculation based on Korean
We strongly recommend that you purchase comprehensive travel insurance covering the period you are away from home before you leave home, even though we have basic insurance. When purchasing travel insurance, you should check that you are adequately covered for medical costs and personal accident, loss or damage to property and baggage, loss of traveler’s checks, money and credit cards.